Accessibility - Destination Milton Keynes

Accessibility Statement

This accessibility statement applies to www.destinationmiltonkeynes.co.uk 

This website is run by Milton Keynes City Council and we want as many people as possible to be able to use it. For example, that means you should be able to:

  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible:

  • The text will not reflow in a single column when you change the size of the browser window
  • You cannot modify the line height or spacing of text
  • Most older PDF documents are not fully accessible to screen reader software
  • Live video streams do not have captions
  • Some of our online forms are difficult to navigate using just a keyboard
  • You cannot skip to the main content when using a screen reader
  • There’s a limit to how far you can magnify the map on our listing pages

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille; you can contact us at:

Destination Milton Keynes

info@destinationmiltonkeynes.co.uk 

+44 (0)1908 237450

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Destination Milton Keynes

info@destinationmiltonkeynes.co.uk 

+44 (0)1908 237450

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us: http://destinationmiltonkeynes.co.uk/contact 

Technical information about this website’s accessibility

Milton Keynes City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 01/09/2020. It was last reviewed on 01/09/2019.

This website was last tested on 09/09/2020. The test was carried out by Ilk Agency.  Tests were carried out across the home page and core pages of the site.  Google Analytics was used to identify the pages which were the most popular for the period between September 2019 & August 2020. Working with accessibility tools including the WAVE Web Accessibility Evaluation Tool, Ilk have ensured that the site is suitable and functioning to meet the accessibility requirements in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.